Privacy Policy

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the "Information about the responsible party" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data you enter into a contact form. Other data is automatically collected or collected with your consent when you visit the website through our IT systems. These are primarily technical data (e.g., Internet browser, operating system, or the time of the page request). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data transmitted is also processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. For this and other questions on the topic of data protection, you can contact us at any time.

Analysis tools and tools from third parties

When you visit this website, your surfing behavior can be statistically evaluated. This is primarily done with so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

2) Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website. External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online offering securely, quickly, and efficiently by a professional provider (Art. 6(1)(f) GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Our host(s) will only process your data to the extent necessary to fulfill their service obligations and follow our instructions regarding this data. We use the following host(s): SiteGround Spain S.L. Calle Prim 19, 28004 Madrid, Spain B – 87194171 ns1.siteground.net ns2.siteground.net

Order Processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract to ensure that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3) General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy. When you use this website, various personal data are collected. Personal data is any data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the responsible party

The responsible party for data processing on this website is:

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been mentioned in this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

General information on the legal bases of data processing on this website

If you have given your consent to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed pursuant to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The specific legal bases applicable in each individual case are explained in the following paragraphs of this privacy policy.

Notice regarding data transfer to countries without adequate data protection and the transfer to US companies that are not DPF-certified

We use tools from companies based in countries without adequate data protection as defined by the GDPR, as well as US-based tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We point out that in countries without adequate data protection, no level of data protection comparable to that in the EU can be guaranteed. We note that the USA is generally considered a third country with a level of data protection comparable to the EU. A transfer of data to the USA is permissible if the recipient is certified under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including recipients of the data, can be found in this privacy policy.

Recipients of personal data

In the course of our business activities, we work with various external entities. In some cases, the transfer of personal data to these external entities is necessary. We only share personal data with external entities if this is required for contract performance, if we are legally obliged to do so (e.g., sharing data with tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the data transfer. When using processors, we only transfer personal data of our customers on the basis of a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If the processing of your personal data is based on Article 6(1)(e) or (f) of the GDPR, you have the right, at any time and for reasons related to your specific situation, to object to the processing of your personal data. This right also applies to profiling based on these provisions. The applicable legal basis for the data processing can be found in this Privacy Policy. If you object, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims (as per Article 21(1) GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. This right also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (as per Article 21(2) GDPR).

Right to Lodge a Complaint with the Supervisory Authority

In case of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Right of Access, Rectification, and Erasure What rights do you have regarding your data?

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to rectification or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure. If we no longer need your personal data but you need it to assert, exercise, or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure. If you have lodged an objection under Art. 21(1) GDPR, a balancing of interests between your and our interests must be carried out. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, these data—apart from storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and by the lock icon in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4) Data Collection on this Website

Cookies

Our Internet pages use so-called "cookies." Cookies are small data packets and do no harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends. Permanent cookies remain on your device until you delete them yourself or your web browser automatically deletes them. Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart functionality or displaying videos). Other cookies can be used to evaluate user behavior or for advertising purposes. Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time. You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. When cookies are deactivated, the functionality of this website may be restricted. Which cookies and services are used on this website can be found in this privacy policy.

Consent with ConsentManager

Our website uses the ConsentManager consent technology to obtain your consent for storing certain cookies on your end device or for the use of certain technologies and to document these in a privacy-compliant manner. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter "ConsentManager"). When you enter our website, a connection to the servers of ConsentManager is established to obtain your consents and other declarations regarding cookie use. ConsentManager then stores a cookie in your browser to be able to assign the granted consents or their revocation. The collected data is stored until you request us to delete it, delete the ConsentManager provider cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention periods remain unaffected. The use of ConsentManager is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested; consent can be revoked at any time. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions, in particular retention periods, remain unaffected.

Inquiries by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested; consent can be revoked at any time. The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions, in particular legal retention periods, remain unaffected.

Communication via WhatsApp

We use the WhatsApp instant messaging service for communication with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the content of the communication. However, WhatsApp does gain access to metadata generated during the communication process (e.g., sender, recipient, and timestamp). We also point out that WhatsApp, according to its own statements, shares personal data of its users with its US-based parent company Meta. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy. The use of WhatsApp is based on our legitimate interest in ensuring as fast and effective communication as possible with customers, interested parties, and other business and contract partners (Art. 6 Para. 1 lit. f GDPR). If consent has been requested, the data processing is based solely on this consent; consent can be revoked at any time with future effect. The communication content exchanged between you and us on WhatsApp remains with us until you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/7735. We use WhatsApp in the "WhatsApp Business" variant. Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum. We have concluded a data processing agreement (DPA) with the above-mentioned provider.

Analyse-Tools und Werbung

Google Tag Manager

A tool from Google (Google Ireland Limited) that manages and integrates other tools like tracking or analytics services. It does not store cookies, create user profiles, or conduct its own analyses. However, it does capture IP addresses, which may be transferred to Google in the U.S. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in efficient tool management) or – if consent is given – Art. 6(1)(a) GDPR and § 25 TDDDG (if cookies or access to device information are involved). Certified under the EU-U.S. Data Privacy Framework (DPF), meaning Google commits to complying with European data protection standards.

Google Analytics

Provided by Google (Google Ireland Limited), Google Analytics analyzes website visitor behavior. It collects data such as page views, time spent, device details, and origin of visitors, and uses cookies or device fingerprinting for recognition. Google may use modeling and machine learning for enhanced data analysis. Data may be transferred to the U.S. and is based on the Standard Contractual Clauses and the DPF. Legal basis: Your consent per Art. 6(1)(a) GDPR and § 25 TDDDG. Consent can be revoked at any time.

IP Anonymization

Google Analytics anonymizes your IP address within the EU before transferring it to the U.S. This prevents a direct link to your identity.

Browser Plugin

You can prevent Google Analytics tracking by installing a browser plugin: Google Opt-out Plugin

Google Signals

If you're logged into your Google account, Google Analytics may combine data (location, search history, YouTube usage, demographics) for personalized ads. This data is also used for anonymous statistics about user behavior.

E-commerce Measurement

Google Analytics can track purchases, order value, shipping costs, and time from product view to purchase to improve online marketing strategies.

Wordfence

We use Wordfence on this website, provided by Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA, USA. Purpose: To protect our website from unauthorized access or malicious cyberattacks. Our site maintains a continuous connection to Wordfence's servers to compare accesses with Wordfence's databases and block potential threats. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) – our interest in effective website protection. If you have provided consent, processing is based on Art. 6(1)(a) GDPR and §25(1) TDDDG (for storing cookies or accessing user device information like fingerprinting), and you can withdraw your consent at any time. Data transfers to the U.S. are based on Standard Contractual Clauses. More details: Wordfence GDPR Info

Data Processing Agreement (DPA)

We have signed a Data Processing Agreement (DPA) with Wordfence. This ensures that any personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Audio and Video Conferencing Tools

We use online conferencing tools for communication with clients. During audio/video conferences, your personal data (such as your email address, phone number, duration of the meeting, start and end times, participant count, and context information) is processed by us and the conferencing tool provider. Technical data (e.g., IP address, device ID, OS type and version, client version, camera/microphone used, connection type) are also processed to enable the online meeting. Shared content (e.g., cloud recordings, chat messages, voicemails, uploaded photos/videos, files, whiteboards) is stored on the provider's servers. We have limited control over the data processing by the tools; it mainly depends on each provider's policies. Please review the privacy policies of the respective providers for further details.

Legal basis and purpose:

For communication with (potential) clients and offering services (Art. 6(1)(b) GDPR). For simplifying and accelerating communications (legitimate interest, Art. 6(1)(f) GDPR). If you provided consent, the processing is based on Art. 6(1)(a) GDPR and §25(1) TDDDG; you can withdraw this consent at any time.

Storage duration:

Data collected during audio/video conferences is deleted when: You request deletion, You withdraw your consent, or The purpose for processing no longer applies. Cookies stay on your device until manually deleted. Legal retention periods remain unaffected. We have no control over how long conferencing tool providers retain your data. For details, please check with the respective providers.

Conferencing Tool Used: Google Meet

Provider: Google Ireland Limited, Dublin. Google Meet's data processing is outlined in Google's Privacy Policy. Data transfers to the U.S. are based on Standard Contractual Clauses and the EU-U.S. Data Privacy Framework (DPF), ensuring compliance with European data protection standards. More info: DPF Participation - Google.

Data Processing Agreement (DPA)

We have signed a DPA with Google for Google Meet, ensuring personal data processing in compliance with GDPR and under our instructions.

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